Help with a Federal Agency
If you can't get an answer from a federal agency in a timely fashion, or if you feel you have been treated unfairly, our office may be able to help resolve a problem or get you the information you need. While we cannot guarantee you a favorable outcome, we will do our best to help you receive a fair and timely response to your problem.
Residents of the 2nd Congressional District of Alabama can contact us for assistance in dealing with Federal agencies.
Please include all pertinent information and claim numbers in your correspondence—such as:
- Your Social Security number for a case involving Social Security;
- VA claim number for a case with Department of Veterans Affairs;
- Taxpayer identification number (Social Security number, if individual) for an Internal Revenue Service problem, etc.;
- Passport Information and any correspondence with State Department or other acceptance facilities
- Your address, home phone number and daytime phone number (if different than home) so that we can obtain any additional information from you that might be necessary;
- Copies of any related documents or correspondence that you may have from the agency involved;
What is NOT Casework?
Unfortunately, issues regarding civil and criminal legal cases, as well as certain issues involving Alabama State agencies, are not within my jurisdiction.
Examples of these types are listed below:
- Legal Issues
- Criminal Cases
- Civil Cases
- Child Custody Issues
- Divorce Cases
- Child Support Services
- Credit Card Problems
- Bank Problems
- Non-Federal Workers Compensation
- State Revenue Taxes
- Private Insurance Claims
- Food Stamp Issues
- State and County Highways and Roads
- Public School Issues
- Homeowner Insurance Claims
- Private Industry Complaint
- Utilities Issues
Please Note:
The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress or their staff have written authorization before they can obtain information about an individual's case.
We must have your signature to proceed with this type of request.